Why cant I log into Pokemon with my Google account?

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Upgraded from S4 to S7 Galaxy. Signed out of Pokémon Go on the S4. Downloaded Pokémon Go on S7 and I do not get the option to log in with my Google account. Only option is Pokémon Trainer Club. How can I get to a Google login on the new S7?

Why cant I log into Pokemon with my Google account?

Jouramie

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asked Jul 19, 2016 at 3:45

0

This happens when the age you chose at the beginning is too young to have a google account. Go into your device's app settings and clear the cache and info of the Pokémon Go app. Then, choose an older age and you'll get your google sign in option back.

answered Jul 19, 2016 at 6:33

Why cant I log into Pokemon with my Google account?

dlydly

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  1. Boards
  2. Pokemon GO
  3. Can't log into Pokemon GO with Google

MissReika 6 years ago#1

For some reason, for the past few weeks, I cannot log into Pokemon GO. I made the mistake of accidentally signing out a few weeks ago and when I tried to sign back in, I got the "We are humbled by your response" message. I switched to a different modem, I rebooted my phone, I uninstalled and reinstalled the app, I even factory reset my phone, and I still can't log in. Is there an issue with Google at the moment?

Also, I don't believe I've been banned because I haven't really done anything? I haven't been to a Pokestop or gym because my phone plan apparently doesn't include data. All I've done is tried to catch Pokemon at home, bought Pokeballs and bought incense which I used up quite a while ago. I haven't been in contact with other players or done anything that's against the rules.

__starsnostars 6 years ago#2

When using google, make sure you're logged into your google account. Exit pokemon go completely, open up your browser on your phone and sign into gmail then start up pokemon go again.

https://www.youtube.com/watch?v=eDyXIXyAZq0
Please consider adopting a cat from your SPCA or local animal shelter.

MissReika (Topic Creator)6 years ago#3

I am logged into my google account and it still does it.

MissReika (Topic Creator)6 years ago#4

Well, for the first time ever, I was able to log in with my Nintendo account. Unfortunately, playing with this account means losing all of the Pokemon I caught as well as no longer having the items I spent real money on.

MissReika (Topic Creator)6 years ago#5

The exact message I get, by the way, when trying to log in with Google is:

"Our servers are humbled by your incredible response.

We are working to resolve the issue. Please try again soon!"

It's been like that for weeks now. Is anyone else experiencing the same problem?

I'm able to sign in with the Pokemon Trainer Club with no issue (which is a first; I was never able to sign in using the PTC until now), but as I mentioned, using that account means saying goodbye to all of my Pokemon and no longer having the items I paid real money to get.

DRJ555 6 years ago#6

Try clearing all the cached data and log back in.

Sofresh26 6 years ago#7

This happened to me. All I needed to do was update Google from the play store and I was able to log in again.

MissReika (Topic Creator)6 years ago#8

There's no update available at the Google play store for me. And I did clear cached data and still had no luck.

MissReika (Topic Creator)6 years ago#9

I am able to play with my trainer account, but I would like the Pokemon I worked hard for back. :c

MissReika (Topic Creator)6 years ago#10

Is there a way to bump threads without posting?

  1. Boards
  2. Pokemon GO
  3. Can't log into Pokemon GO with Google

Why can't I get into my Pokemon Account?

You may receive “failed to log in” or “unable to authenticate” error messages if our servers are experiencing a temporary issue or your network connectivity is poor. Check to ensure your mobile device has a strong network connection, or wait a short while, then try logging in again.

How do I log into Pokemon Trainer Club with Google?

To link your Trainer profile to a Google or Facebook account, access the Settings menu and then select the platform you'd like to link.

How do I recover my Pokémon GO Google account?

Here is what did work to recover my account:.
In your browser sign into Google..
Delete (the hardest part) and reinstall Pokemon Go..
Sign in with the email associated with your Pokemon Go account..
You should be in with your account recovered!.