Hello. Something has happened to my Windows 10 computer – it suddenly crashed and, once booted, nothing was visible. I mean, it was just a mouse cursor that I can move, but nothing else. How do I recover from this? With only black screen with cursor, I can't use my PC in any way, apart from opening the Task Manager, which helps little to solve this. Show
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Fix it now! Fix it now! To repair damaged system, you have to purchase the licensed version of Reimage Reimage. Black screen with cursor, otherwise known as a black screen of death[1] error, is typically a result of a Windows system crash – it occurs during a critical error, and the OS is not capable of booting. As a result, all users see is a movable cursor, but nothing else is visible on the screen, apart from a black background. Many might believe that they are in a dire situation and that their Windows systems are broken. However, the issue is relatively common, and it is fairly easy to fix it, as long as correct troubleshooting steps are performed. Typically, once users boot into Windows 10 (or another version of the OS for that matter), they can see the distinctive Graphic User Interface (GUI) components, such as the Start button and menu, taskbar, system tray, etc. However, once a critical error occurs, users cannot see anything else but a black screen with cursor. Consequently, they cannot use very basic functions of the system, such as loading programs, changing settings, viewing pictures or videos, etc. Most people can still open the Task Manager with a combination of keyboard shortcut keys, although they usually don't know what they can do. In other words, the computer becomes essentially useless. There are two versions of the issue:
In this article, we will provide solutions for both so you can fix Black screen with cursor regardless of whether you can boot into Windows or not. Unlike Blue Screen of Death[2] errors, Black screen with cursor does not provide any information as to why the issue occurred, and there is also no error code that would help users seek answers online. Nevertheless, the black screen might happen due to a variety of reasons, including graphics drivers,[3] hardware problems, malware infections, and much more. Note: if you can boot into Windows, and do not want to waste time with this problem, or you are not that good with computers and want a quick fix, we suggest you try using ReimageMac Washing Machine X9 – a PC repair software that can fix most common Windows issues automatically. If you are willing to proceed with manual solutions, check them below. Fix 1. Check for technical issuesFix it now! Fix it now! To repair damaged system, you have to purchase the licensed version of Reimage Reimage. First of all, we would like to point out that the Black screen with cursor can occur due to various technical issues, such as defective connection cable, faulty monitor, dual monitor issue, etc. Therefore, before you proceed and try to access Safe Mode, we suggest you check the basics:
Note: if you are able to access Windows, proceed with the fix number 2. Fix 2. Reboot in Safe ModeFix it now! Fix it now! To repair damaged system, you have to purchase the licensed version of Reimage Reimage. If none of the above helped to fix Black screen with cursor, you should access Safe Mode by following these steps:
You should be able to operate your machine as normal in Safe Mode. Thus, proceed with the fixes provided below. If, for some reason, you were unable to access this mode, please follow the next method. Fix 3. Disable App Readiness ServiceFix it now! Fix it now! To repair damaged system, you have to purchase the licensed version of Reimage Reimage. If you were unable to access the Safe Mode, you can still try to fix Black Screen with the cursor via the Task Manager:
Fix 4. Disable the Fast Startup optionFix it now! Fix it now! To repair damaged system, you have to purchase the licensed version of Reimage Reimage. Fast Startup technically is a great addition to any Windows machine – it helps users to login into Windows faster once their computers wake up from the sleep mode. However, this function also has several negative effects on the computer in some cases,[4] including the Black screen with cursor issue. Because the feature is turned on by default, most users are unaware that they are using it in the first place. Thus, follow these steps to disable it:
Fix 5. Reinstall graphic driversFix it now! Fix it now! To repair damaged system, you have to purchase the licensed version of Reimage Reimage. Corrupted drivers can cause this issue. To make sure that the correct drivers are applied, you should reinstall them via the Device Manager:
Protip: if you are a novice computer user, dealing with drivers can be time-consuming and rather difficult. Therefore, if you want a quick solution for any driver-related problems, we instead recommend using DriverFix. It can update your drivers automatically and also prepare backups in case something goes wrong, avoiding compatibility-related issues. Fix 6. Restart Windows ExplorerFix it now! Fix it now! To repair damaged system, you have to purchase the licensed version of Reimage Reimage.
Fix 7. Reinstall recent updatesFix it now! Fix it now! To repair damaged system, you have to purchase the licensed version of Reimage Reimage. Windows updates can often cause various problems if they were not installed correctly, or they might simply be buggy. Here's how to uninstall recent Windows updates:
Fix 8. Use System restoreFix it now! Fix it now! To repair damaged system, you have to purchase the licensed version of Reimage Reimage. System Restore can be used to bring back the state of your computer to an earlier date. In other words, if you did not have a problem before, you should rollback:
Fix 9. Reset your computerFix it now! Fix it now! To repair damaged system, you have to purchase the licensed version of Reimage Reimage. In nothing else helped, try to reset your PC – this option will not touch any of your personal files but will remove all the installed programs.
Fix 10. Reinstall WindowsFix it now! Fix it now! To repair damaged system, you have to purchase the licensed version of Reimage Reimage. If none of the solutions above helped, please reinstall Windows using Media Creation Tool by Microsoft:
You can find more options available in our “How to reset Windows to factory settings” article. Repair your Errors automaticallyugetfix.com team is trying to do its best to help users find the best solutions for eliminating their errors. If you don't want to struggle with manual repair techniques, please use the automatic software. All recommended products have been tested and approved by our professionals. Tools that you can use to fix your error are listed bellow: Offer do it now! Download FixHappiness Guarantee do it now! Download FixHappiness Guarantee Compatible with Microsoft Windows Compatible with OS XStill having problems? Reimage - a patented specialized Mac OS X repair program. It will diagnose your damaged computer. It will scan all System Files and Registry Keys that have been damaged by security threats. How do I fix a black screen after preparing automatic repair?How to Fix Preparing Automatic Repair Loop with Black Screen. Fix 1. Perform a Hard Reboot.. Fix 2. Boot into Safe Mode.. Fix 3. Disable Automatic Repair.. Fix 4. Refresh or Reset PC.. Fix 5. Fresh Install or Reinstall Windows 10.. How do I permanently fix my black screen with cursor?Restart the Graphics Driver
The easy and quick fix for the black screen with cursor issue is to restart the graphics driver. For that, you have to press Win + Ctrl + Shift + B at the same time to restart your graphics driver.
How do I fix a black screen with a cursor in command prompt?Solution 5: Running an SFC Scan. Boot your PC via Safe Mode.. Click the search box, then type “cmd” (no quotes).. Right-click Command Prompt, then select Run as Administrator.. Run the command below: ... . Wait for the SFC scan process to complete.. Exit Command Prompt by typing “exit” (no quotes).. Why when I on the computer my screen is black and only has my cursor?Black screen with cursor, otherwise known as a black screen of death error, is typically a result of a Windows system crash – it occurs during a critical error, and the OS is not capable of booting. As a result, all users see is a movable cursor, but nothing else is visible on the screen, apart from a black background.
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