Why cant I Connect my game to Facebook?

Why cant I Connect my game to Facebook?
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If you've just changed your password in Facebook, you may find yourself having a difficult time connecting Candy Crush to your Facebook account. You may see an error message in Candy Crush saying "Sorry, you don't have access to the Kingdom right now." If you can't connect, there are several methods you can try to get it reconnected.

Note: There is a known issue with connecting the Candy Crush App to your Facebook account that has been plaguing users for years. This problem is occasionally fixed by the developers only to resurface later. The following methods may help you get reconnected, but it may be out of your control until the game's developers fixes the problem.

Things You Should Know

  • Uninstall and Reinstall the Candy Crush app.
  • If you're using a computer, open Facebook and open the Candy Crush app. Click "Play on Phone".
  • If you're using a phone, uninstall and reinstall the Facebook app. Log into Facebook and then open the Candy Crush app and tap "Connect!".

  1. Why cant I Connect my game to Facebook?

    1

    Uninstall the Candy Crush app on your phone. On iOS, tap and hold the Candy Crush Saga icon until it starts wiggling, and then tap the "x" button that appears on the icon. On Android, open the Settings menu, select the Applications section, find Candy Crush Saga, and select "Uninstall".

    • Since your progress is linked with your Facebook account, you don't have to worry about losing progress. You will only lose progress you have made on the phone app since it disconnected.

  2. Why cant I Connect my game to Facebook?

    2

    Reinstall the app. Once the app has been uninstalled, open your device's app store. Download and reinstall the Candy Crush Saga app. Don't launch the app yet.

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  3. Why cant I Connect my game to Facebook?

    3

    Open Facebook on a computer. Launch a web browser, then navigate to the Facebook website. Enter your log in information.

  4. Why cant I Connect my game to Facebook?

    4

    Open the Candy Crush Saga app. Access your apps in the menu bar to the left of the screen on Facebook. Candy Crush Saga should be listed here. If it's not, search for it in the search bar at the top of the page.

  5. Why cant I Connect my game to Facebook?

    5

    Click "Play on Phone". This option is located in the lower-left corner of the screen after the game has loaded. Candy Crush Saga will be reconnected to your Facebook account, syncing your phone progress with your Facebook progress.[1]

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  1. Why cant I Connect my game to Facebook?

    1

    Uninstall Candy Crush from your phone. Permanently delete the app. Don't worry, your progress is still safe since Facebook has your data.

  2. Why cant I Connect my game to Facebook?

    2

    Download and reinstall the Candy Crush app. Go to your device's app store and download the game again.

  3. Why cant I Connect my game to Facebook?

    3

    Uninstall the Facebook app on your phone. Permanently delete the app from your device.

  4. Why cant I Connect my game to Facebook?

    4

    Download and reinstall the Facebook app. Go to the app store and download the Facebook app again.

  5. Why cant I Connect my game to Facebook?

    5

    Log into Facebook. Once the app has downloaded, launch it and log in with your Facebook account.

    • Once you're logged into Facebook, return to your Home screen but do not log out.

  6. Why cant I Connect my game to Facebook?

    6

    Launch Candy Crush. Tap the Candy Crush app on your Home screen.

  7. Why cant I Connect my game to Facebook?

    7

    Connect to Facebook. On the Candy Crush home screen, tap the "Connect!"" button. You should be able to resume your game now.

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Add New Question

  • Question

    Why am I unable to connect to Facebook?

    Why cant I Connect my game to Facebook?

    Maybe you have used the wrong account or wrong email. You can always reset it.

  • Question

    I have tried uninstalling Facebook and Candy Crush app, but it still won't connect to Facebook, thus losing my progress. What should I do?

    Why cant I Connect my game to Facebook?

    Check your Facebook app settings. You might have disabled or blocked it before.

  • Question

    Why does the game keep resetting my progress back to level one?

    Why cant I Connect my game to Facebook?

    Your Facebook account was not connected, or if it was, it might have been deactivated. Check if you are online, since playing offline does not keep progress.

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Is this article up to date?

How do I connect my games to Facebook?

To find and play games on Facebook:.
Tap in the top right of Facebook..
Tap Games..
Tap Play at the top of the screen..
Scroll down to find a game..
Once you find the game you want to play, tap Play..

Why are my Apps not connecting to Facebook?

Try refreshing your browser or reopening the site; on a mobile app, close and reopen the app. You can also check to see if Facebook is offline and then restart your device, update apps, and clear your cache.

How do I connect my iphone games to Facebook?

If you have the Facebook app installed on your device:.
Open your Facebook App. Go to the Menu tab..
Scroll down, tap the Log Out button..
Open your Game App..
From your game's settings select Log In with Facebook. (Make sure that you allow Facebook to access your basic profile.).