Symptoms
The original SATA protocol was designed to maximize the performance of platter (physical spinning) hard drives. With the proliferation of SSD drives, the SATA storage management protocol has become a limiting factor. The NVMe (Non-Volatile Memory) protocol has been designed for solid state drives and uses the PCIe bus for optimal performance. An M.2 drive may support SATA or PCIe/NVMe but not both. Depending on the drive and what the computer can support, not all M.2 drives work in all computers.
M.2 storage devices are classified numerically based on performance. The higher the Class, the faster the overall performance:
Precision Systems
System | Maximum internal drives supported | Drive configurations supported (max) | PCIe lanes | Parts needed to install a M.2 device into a M.2 slot | Parts needed to install a M.2 device into a 2.5" bay | Additional information |
7710 7720 | 3 | 3x M.2 1x 2.5" 2x M.2 + 1x 2.5" | M.2 slots support 4X. 2.5" supports 2X. | 1x HR8P8 - Thermal cover (includes cover and thermal pad) 1x 4270E - Screw (secures cover on top of the M.2 drive). | 1x 745TM - 2.5" metal bracket (most units already include this part). 1x Y1WJX - M.2 bracket (mounts to 745TM). 4x 2864D - M3X3 screw. (most computers include these. These secure the Y1WJX M.2 drive carrier, or a 2.5" drive into 745TM). 1x WPTND - M.2 Interposer Board. (installs into Y1WJX) 5x 4270E - M2.0*3 L screws 1x HR8P8 - M.2 thermal cover | Find instructions here on the Dell Community Forum. |
7510 7520 | 2 | 1x M.2 1x 2.5" 2x M.2 1x M.2 + 1x 2.5" | M.2 slot supports 4X. 2.5" supports 2X. | 1x 745TM - 2.5" metal bracket (most computers include this part). 1x Y1WJX - M.2 bracket (mounts to745TM). 4x 2864D - M3X3screw. (most computers include these. These secure the Y1WJXM.2 drive carrier, or a 2.5" drive into 745TM). 1x WPTND - M.2 Interposer Board. (installs into Y1WJX) 5x 4270E - M2.0*3 L screws 1x HR8P8 - M.2 thermal cover | Find instructions here on the Dell Community Forum. | |
5510 5520 | 2 | 1x M.2 1x 2.5" 1x M.2 + 1x 2.5" | M.2 slot supports 4X. 2.5" bay is wired as SATA. | 1x 88DJK - Thermal pad (no plate required) 1x 4270E - M2X3 screw | 1x XDYGX - Cable 2x 3XYT5 - Rubber side isolator 1x 3FDY3 - Metal hard drive bracket (some units may already have this installed even if a 2.5-inch drive was not ordered from Dell originally). | Discussed here on Dell Community Forums |
3510 | 1 | 1x M.2 1x 2.5" | M.2 slot supports 4X. 2.5" bay is wired as SATA. | 1x X3YR8 - M.2 end bracket 1x 1X2MT - Thermal cover 2x 4270E - M2X3 screws | Discussed here on SpiceWorks | |
3520 | 2 | 1x M.2 1x 2.5" 1x M.2 cache drive + 1x 2.5" | M.2 slot supports 4X. 2.5" bay is wired as SATA. | 1x 2FFR0 - End bracket 1x X3DN4-Thermal plate 1x 4270E - End screw |
Latitude Systems
System | Maximum internal drives supported | Drive configurations supported (max) | PCIe lanes | Parts needed to install a M.2 device into a M.2 slot | Parts needed to install a M.2 device into a 2.5" bay | Additional information |
E5270 E5470 E5570 | 1 | 1x M.2 1x 2.5" | E5270 supports 2X. E5570 supports 4X (w/ H processor). E5570 supports 2X (w/ U processor). E5470 supports 2X (w/ H or U processor). 2.5" bay is wired as SATA. | 1x X3YR8 - M.2 end bracket 1x 1X2MT - Thermal cover 2x 4270E - M2X3 screws | ||
5280 5480 5580 | 2 | 1x M.2 1x 2.5" 1x M.2 cache drive + 1x 2.5" | 5280 supports 2X. 5580 supports 4X (w/ H processor). 5580 supports 2X (w/ U processor). 5480 supports 4X (w/ H processor). 5480 supports 2X (w/ U processor). 2.5" bay is wired as SATA. | 1x X3YR8 - M.2 end bracket 1x 1X2MT - Thermal cover 2x 4270E - M2X3 screws | ||
E7270 E7470 | 1 | 1x M.2 | M.2 slot supports 2X. | 1x DJ69P - Thermal cover 2x 4270E - Screw M2X3 (most computers include one of these). | Discussed here on SpiceWorks. | |
7280 7480 | 1 | 1x M.2 | M.2 slot supports 2X. | 1x R6TGF - Thermal cover 2x VJYP9 - Screw M2X3 (most computers include one of these). |
XPS Systems
System | Maximum internal drives supported | Drive configurations supported (max) | PCIe lanes | Parts needed to install a M.2 device into a M.2 slot | Parts needed to install a M.2 device into a 2.5" bay | Additional information |
9350 9360 | 1 | 1x M.2 | M.2 slot supports 4X. | 1x 4270E - Screw M2X3 | ||
9365 | 1 | 1x M.2 | M.2 slot supports 4X. | 1x 4HP13 - Thermal plate 2x JPRFM - M1.6x2.5 screws | ||
9550 9560 | 2 | 1x M.2 1x 2.5" 1x M.2 + 1x 2.5" | M.2 slot supports 4X. 2.5" bay is wired as SATA. | 1x 88DJK - Thermal pad (no plate required) 1x 4270E - M2X3 screw | 1x XDYGX - Cable 2x 3XYT5 - Rubber side isolator 1x 3FDY3 - Metal hard drive bracket (some units may include this part even if a 2.5" drive was not ordered from Dell originally). | Discussed here on Dell Community Forums |
OptiPlex Systems
System | Maximum internal drives supported | Drive configurations supported (max) | PCIe lanes | Parts needed to install a M.2 device into a M.2 slot | Parts needed to install a M.2 device into a 2.5" bay | Additional information |
5040 7040 (MT) | 2 | 1x M.2 1x M.2 1x M.2 + 1x 2.5" 2x 2.5" 1x 3.5" | M.2 slot supports 4X. | 1x R7HGK - Thermal pad (installs onto the motherboard under the M.2 drive) 1x YYJF8 - Screw M2X3.5 | 1x 6J3FV - SATA cable 1x X9FV3 - M.2/2.5" bay adapter/caddy | Motherboard M.2 installation instructions found here. |
3050 5050 7050 (MT) | 2 | 1x M.2 1x 2.5" 1x 3.5" 2x 2.5" 1x M.2 + 1x 2.5" 1x M.2 + 1x 3.5" | M.2 slot supports 4X. Installing a M.2 device into the 2.5/3.5" bay is not supported. | 1x DHR6X - Spacer (between the motherboard and M.2 drive) | Motherboard M.2 installation instructions found here. |
Cause
No Cause Associated.
Resolution
No Resolution Associated.
Latitude 5280/5288, Latitude 7280, Latitude 5480/5488, Latitude 7480, Latitude 5580, Latitude E5270, Latitude E5470, Latitude E5570, Latitude E7270, Latitude E7470, OptiPlex 3050 All-In-One, OptiPlex 3050, OptiPlex 5040, OptiPlex 5050, OptiPlex 7040See more